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1993-2001 Suzuki RM80 Super Stock Footpegs
($79.95) $39.95
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Returns and Warranty Info
Returns and Warranty Info
Returns and Warranty Info
The suits down at the legal office have done a fine job drafting us an "Official" warranty policy. You can find it along with all the specifics here.

To make things a bit simpler and easier to understand we have provided the following list of FAQs regarding IMS Return Policy.
Warranty FAQs
Warranty FAQs
Warranty FAQs
  • As per our official written policy we warranty any product to be free from any manufacturer defect for 30 days. That being said, our customers are important to us, and so we will generally provide a friendly extension to 1 year from the date of purchase.

  • Beyond the waranty date IMS will gladly provide a credit towards a purchase of a replacement product on any item that fails to meet the customers expectations. These credits will be issued at various amounts according to the age of the product and the nature of the problem. All tanks, regardless of age and condition qualify for a $50.00 credit towards a new tank when returned to IMS.

  • Any leaking tank returned to IMS for any reason will be destroyed during the inspection process and will not be returned for any reason at any time. The safety of our customers and of our riding enviornment is of the utmost importance to us, and a tank that is leaking should NEVER be used for any reason.

  • Please remove any and all hardware from any returned tank - we require only the plastic fuel tank. IMS will not be held responsible for any parts left on the unit, with the exception of irremovable parts (seized bols, spun inserts, etc.).

  • On any return beyond the warranty date, the customer is responsible for shipping both ways. On products within the warranty period, IMS will pay return shipping and the customer will be responsible for initial shipping. All returns must be accompanied by the return number provided by submitting this form.
  • Make a Claim
    Make a Claim
    Make a Claim
    To initiate a warranty claim on a fuel tank, please use the
    online form provided here.

    To initiate a return on any other product purchased from IMS,
    please call us at 1-800-237-9906.
    6240 Box Springs Blvd. Unit E
    Riverside, CA 92507
    P: 800-237-9906 F: 951-653-1060
    ...